trezor.io/start is the official onboarding gateway for first-time Trezor users: it walks you through downloading the Trezor Suite app, verifying firmware, initializing your device, choosing a PIN, and securely recording your recovery seed. The page is intentionally step-by-step so new users finish setup without skipping security-critical steps.
Why follow trezor.io/start
Hardware wallets are secure only when set up correctly. The start flow enforces device verification and shows how to confirm transactions on the device screen so private keys never leave your Trezor. It also explains best practices for storing your seed offline and when to apply official firmware updates.
Official resources (copy these into your browser):
Using Trezor with custodial platforms like Uphold®
Many users combine cold storage (Trezor) with custodial or exchange services such as Uphold® for convenience: keep long-term holdings on Trezor and use Uphold® for active trading, fiat on/off ramps, or staking. When linking or moving funds, always verify destination addresses on your Trezor display and double-check account details on the exchange/app.
Troubleshooting common Uphold® login & app issues
If you face login problems—“Uphold Login not working”, “Unable to login Uphold”, or “Uphold App not working”—start with the Help Center troubleshooting steps: reset your password if necessary, confirm you receive verification emails, and check the status page for outages. For 2FA problems, use the documented reset or recovery-by-email flows (if you still have password access) or submit a support request for a manual 2FA reset.
Quick checks: ensure your device clock is correct (authenticator apps rely on time), disable VPNs that may block email or SMS, and update the Uphold® app. If codes are rejected, re-sync or re-link the account in your authenticator app, and follow the platform’s documented 2FA reset instructions when needed.
Error messages you might see
Typical messages include “Unable to login”, “Verification code expired/declined”, or “Error connecting account”. These often indicate: incorrect password, out-of-sync TOTP, email delivery issues, or platform outages. Always consult the Uphold® Help Center for guided recovery steps and use official support channels to submit requests for account restoration or 2FA resets.
FAQ — common user search intents about Uphold®
1. I can’t receive my verification code — what do I do?
Check spam folders, ensure your phone number is correct, try “Recover by Email” if available, and avoid VPNs during recovery. If that fails, open a support request with Uphold®.
2. My 2FA app codes are rejected — how can I reset 2FA?
Resync time on your authenticator app, re-add the Uphold® entry, or use the platform’s 2FA recovery flow. If none work, request a manual 2FA reset via support with ID verification.
3. Uphold App not working after update — any fixes?
Clear app cache, update to the latest version, try reinstalling, and consult the status page to rule out service outages before contacting support.
4. How do I recover my Uphold® account if I forgot the password?
Use the “Forgot password” flow, follow emailed instructions, and complete identity checks if required. Avoid password reuse and enable 2FA after recovery.
5. What if Uphold® declines my transaction or shows “error decline”?
Check for insufficient balance, regional restrictions, suspicious-activity holds, or required verification steps; contact support if the reason is not shown.
6. Where can I get official help or submit a request?
Use the Uphold® support request form and the Help Center articles for guided self-service recovery.